Privacy / Cookie Policy

Last Updated: 11 October 2023

This Privacy / Cookie Policy ("Policy") applies to DalSoft Ltd ("we," "us," or "our"), a company registered in England & Wales. We are committed to protecting the privacy of our website visitors, customers, and users ("you" or "your") and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Please read this Policy carefully to understand how we collect, use, disclose, and protect your personal information. By accessing or using our website, products, or services, you acknowledge that you have read and understood this Policy.

1. Information We Collect

We may collect various types of information from you, including:

1.1 Personal Information:

  • Contact information (such as name, email address, phone number, postal address).
  • Account information (such as username, password).
  • Payment information (such as credit card details).

1.2 Usage Information:

  • Log data and analytics (such as IP address, browser type, referring/exit pages, date/time stamps, website usage).
  • Cookies and similar technologies (please see the "Cookie Policy" section below).

2. How We Use Your Information

We may use your information for the following purposes:

2.1 Providing and Improving Services:

  • Fulfilling your requests and providing customer support.
  • Personalizing and enhancing your experience with our website and services.
  • Developing and improving our products and services.

2.2 Communication and Marketing:

  • Sending you important updates, newsletters, and promotional materials (where you have provided consent).
  • Responding to your inquiries and providing requested information.

2.3 Legal Compliance:

  • Complying with applicable laws, regulations, and legal processes.
  • Protecting our rights, property, and safety, as well as those of our users.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers:

  • Engaging trusted service providers to assist us in operating our business, such as hosting, payment processing, or analytics services.

3.2 Legal Compliance and Protection:

  • Disclosing information if required by law or in response to valid legal requests or legal processes.
  • Protecting our rights, property, and safety, as well as those of our users.

3.3 Consent:

  • With your consent, we may share your information for other purposes not specified in this Policy.

4. Cookies Policy

Our website may use cookies and similar technologies to collect and store certain information automatically. Cookies are small text files that are placed on your device when you visit a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until deleted or until they expire).

We use cookies for various purposes, including:

  • Authentication and security.
  • Analyzing website usage and performance.
  • Remembering your preferences and settings.
  • Providing personalized content and advertising.

You have the option to manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

  • The right to access, update, or

    delete your personal information.

  • The right to object to the processing of your personal information.

  • The right to restrict or limit the processing of your personal information.

  • The right to data portability.

To exercise your rights or if you have any questions or concerns about this Policy, please contact us using the information provided in Section 7.

7. Contact Us

If you have any questions or concerns about this Privacy / Cookie Policy, or if you want to exercise your rights or make a complaint, please contact us at:

  • DalSoft Ltd Registration Number 08648156
  • W8a Knoll Business Centre, 325-327 Old Shoreham Road, Hove, BN3 7GS, United Kingdom
  • legal@dalsfoft.co.uk

We will respond to your inquiries and requests within a reasonable timeframe.

8. Governing Law and Jurisdiction

This Agreement will be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By accessing or using our website, products, or services, you agree to submit to the jurisdiction of the English and Welsh courts for any disputes or legal proceedings arising from or related to this Agreement.

9. Changes to this Policy

We may update this Privacy / Cookie Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this Policy. Please review this Policy periodically to stay informed about how we handle and protect your personal information.

By continuing to use our website, products, or services after any changes to this Policy, you acknowledge your acceptance of the updated Policy.